To ensure that your appointment goes smoothly make sure to read all of the tips below.

Forms

Please fill out the online paperwork prior to your appointment. You should receive an email from our health record system with the online forms when you schedule the visit. Also be sure to complete the insurance eligibility form or confirm we accept your insurance plan. Confirmation of coverage must be completed prior to the appointment for coverage to apply. Certain insurances accepted and fee for service prices apply to those not covered under insurance.

Directions to Our Office

Balanced Breastfeeding is located at: 1601 Concord Pike Suite #60 Wilmington, DE 19803

Enter at the Liberty entrance of Independence Mall. The Liberty door is to the right of Takumi (straight back and to the right when you drive in). Go up the stairs and our office, Suite 60, is on the left.

When you enter our office, take a seat and Katie or Dawn will be with you as soon as possible.

What to Bring

If you are pregnant, you don't need to bring anything, but we recommend wearing a top and bottom rather than a dress so you don't have to get fully undressed for the breast exam. If you are currently breastfeeding, bring your breast pump and any items your use for feeding (ex: nipple shield). If you are bottle feeding, bring a bottle with pumped milk. We have My Brest Friend Pillows, so you don't need to bring a pillow. For bottle feeding or bottle refusal visits bring milk, your pump, and all the different types of bottles and nipples you have. If you can pump soon before the visit, it helps to have fresh milk to work with rather than cold milk.

Who to Bring

If you are pregnant or breastfeeding, you are welcome to bring a support person to your visit. We strongly recommend bringing your support person to the prenatal visit to learn how to best support you during the early postpartum period. If you have already had your baby (or babies), bring them too! Please do not feed your baby 1 hour prior to the appointment (that way they are hungry and eat during the visit).

Virtual Appointments

Make sure you have received the link for your virtual appointment. If you have any trouble accessing, text us at 302-501-5224. If your virtual appointment includes a feeding assessment, please send the requested videos and photos to info@balancedbreastfeeding.com at least one hour before your appointment.

Contacting Us

You can reach Balanced Breastfeeding by phone or text at 302-501-5224 or email info@balancedbreastfeeding.com. If the message is time sensitive, the best way to get in touch is via text to our phone number above.

Cancellations

Please give 48 hours notice for cancellations or a cancellation fee may be applied. We request notice to be able to offer the slot to another parent in need of lactation support. We often have a waiting list and want to support as many lactating parents as we can.